321 Technology
321 Home Service
Mobile · Web
A mobile and web SaaS platform connecting office operations, dispatchers, technicians, and payments for home-service businesses.
Overview
321 Home Service is a mobile and web SaaS platform being developed for home-service businesses. It is intended to connect office operations, dispatchers, technicians, managers, customer service, parts sourcing, invoicing, and payment workflows around customers, jobs, visits, scheduling, field work, follow-up, invoicing, and payments. The product is designed to stay broad enough to support multiple service industries, including appliance service, HVAC, plumbing, electrical service, pool service, property maintenance, and equipment repair, rather than being limited to any single trade.
Key Capabilities
- Customer records and service history
- Job and visit management with status tracking
- Calendar-based scheduling and dispatch
- Unscheduled and unassigned work queues
- Technician mobile view of scheduled work
- Visit outcomes, cancellations, and parts-required tracking
- Parts sourcing follow-up queue
- Manager follow-up and escalation tracking
- Estimates and invoices
- Check and phone payment recording
- Employee, role, and permission administration
Who It's For
- Small and growing home-service businesses
- Service company owners
- Dispatchers
- Office personnel
- Field technicians
- Service managers
- Parts personnel
- Customer service staff
Availability
321 Home Service is in development and is not yet available. There is no public release date, trial, or account access at this time.
Support: 321 Technology support · Privacy: 321 Technology privacy policy